Return & Refund Policy

Exxtra Gut

ExxtraGut – Return & Refund Policy

At ExxtraGut, we want you to feel completely confident when trying our products. That’s why every order is protected by our Return & Refund Policy.

All items purchased from ExxtraGut — including promotional or discounted items — are eligible for return and refund under this policy.

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30-Day Return & Refund Policy

If for any reason you are not satisfied within 30 days of your purchase, simply email us at:

📧 ihsanalpyildizllc@gmail.com

📞 +1 (302) 213-3776

We will guide you through the return process and, once approved, refund the full value of your order.

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Extended 180-Day Return & Refund Policy (6-Month Supply)

When you purchase our 6-month supply, you automatically qualify for our extended 180-day return & refund policy.

This means you may use the products for the entire period, and if you are not fully satisfied, you may still return them for a complete refund within 180 days of purchase.

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How to Start a Return

1. Contact us at ihsanalpyildizllc@gmail.com to request your return.

2. Our team will provide simple return instructions and the appropriate return address.

3. Once your return is received, we will inspect it and notify you whether your refund has been approved.

4. If approved, your refund will be issued to your original payment method within 10 business days.

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Damages and Issues

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue as quickly as possible.

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Non-Returnable Items

The following items are not eligible for return:

• Gift cards

• Free promotional items

• Empty containers (products fully used beyond the reasonable allowance of our satisfaction guarantee)

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Exchanges

We do not offer direct exchanges.

If you would like a different product, please request a refund and place a new order.

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Return Shipping Costs

Customers are responsible for return shipping costs unless the item arrived defective, damaged, or incorrect.

We recommend using a trackable and insured shipping service, as ExxtraGut is not responsible for items lost or damaged during return transit.

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Legal Notice

This Return & Refund Policy applies only to purchases made directly from ExxtraGut.

This policy does not affect any rights you may have under applicable consumer protection laws.

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