Shipping Policy

Exxtra Gut

Shipping Policy

Last Updated: November 05, 2025

At ExxtraGut, we prioritize delivering your products as quickly and safely as possible. Please review our shipping policy to understand how your order is processed and delivered.

⸻

Order Cut-Off Time

Orders placed before 11:00 PM (EST) will begin processing the same business day.

Orders placed after 11:00 PM (EST) will be processed on the next business day.

Business days do not include weekends or U.S. federal holidays.

⸻

1. Processing Time

• Orders are processed within 1–2 business days from the date of purchase.

• Processing times may vary during promotional periods, holidays, or high-demand seasons.

• Once your order is processed and shipped, you will receive a confirmation email with tracking information.

⸻

2. Shipping Duration

• Standard Shipping: 4–10 business days (U.S.)

• Shipping times may vary depending on destination and carrier operations.

• Delivery times may be affected by circumstances beyond our control, including customs delays, carrier disruptions, or severe weather conditions.

Please note that delivery timeframes are estimates and not guarantees.

⸻

3. Shipping Partners

We work with reputable national and international carriers to ensure safe and timely delivery.

Once your order has been dispatched, you will receive a tracking number via email so you can monitor your shipment.

⸻

4. Shipping Rates

Shipping rates are calculated at checkout based on:

• Shipping destination

• Order weight

• Selected shipping method

Promotional free shipping offers may apply when advertised.

⸻

5. International Shipping

We offer international shipping to select countries.

• Delivery times vary depending on the destination country.

• International shipments may be subject to customs clearance procedures.

⸻

6. Order Tracking

You can track your order:

• Through the tracking link sent to your email

• Directly via the carrier’s website using your tracking number

If you do not receive tracking information within 3 business days, please contact us.

⸻

7. Shipping Address Accuracy

Please ensure that your shipping address is accurate and complete at checkout.

ExxtraGut is not responsible for:

• Delays caused by incorrect or incomplete addresses

• Orders delivered to incorrectly entered addresses

If you notice an error, contact us immediately at ihsanalpyildizllc@gmail.com before your order ships.

⸻

8. Delayed or Lost Shipments

If your shipment appears delayed or lost:

1. First check the tracking status.

2. Contact the shipping carrier for updates.

3. If further assistance is needed, contact our support team.

We will work with the carrier to resolve the issue as quickly as possible.

⸻

9. Customs, Duties & Taxes (International Orders)

International customers are responsible for:

• Customs duties

• Import taxes

• Any additional fees imposed by their country

These charges are not included in the product price or shipping cost.

⸻

10. Shipping Updates

We will notify you via email regarding:

• Order confirmation

• Shipping confirmation

• Tracking information

• Any significant delivery updates

⸻

Contact Information

For any shipping-related questions or concerns, please contact:

📧 ihsanalpyildizllc@gmail.com

📞 +1 (302) 213-3776

⸻